PRIVACY POLICY

Last updated: April 24th 2025

Welcome to coco-berlin.com. Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, purchase a product, or interact with us in any way.

1. Who We Are 

COCO BERLIN 

Avenida Lucio Diaz Flores Feo 20

38639 Las Chafiras, Santa Cruz de Tenerife

Spain

Email: [email protected]

We are the controller of your personal data, as defined by the General Data Protection Regulation (GDPR).

2. What Data We Collect 

We collect the following types of personal data:

 • Name and email address when you sign up for our newsletter, create an account, or contact us

 • Billing information (name, address, payment details) when you purchase a product or service

 • Usage data such as IP address, browser type, and pages visited (via Google Analytics and cookies)

 

3. How We Collect Your Data 

Your data may be collected through:

 • Forms on our website (e.g. newsletter sign-up, contact, checkout)

 • Account creation for client portals or members-only areas

 • Payment processing via trusted third-party providers (e.g. PayPal, Stripe)

 • Analytics and tracking tools like Google Analytics, Facebook Pixel, and Google Ads

 • Embedded content from platforms like YouTube or Instagram, which may collect data as if you were visiting their website directly

 

4. Why We Collect Your Data 

We use your data to:

 • Process purchases and deliver services

 • Communicate with you via email (e.g. newsletters, updates, customer service)

 • Improve our website and offerings through analytics

 • Ensure account access and a personalized experience for clients

 

5. Legal Basis for Processing 

We only process your data when we have a legal basis to do so, including:

 • Your consent (e.g. for newsletters or cookies)

 • To fulfill a contract (e.g. when you make a purchase)

 • To comply with legal obligations 

 • Our legitimate interest in operating and improving our business (e.g. analytics)

 

6. Third-Party Services We Use 

We work with trusted third-party providers, including:

 • Kajabi (email marketing and course delivery)

 • PayPal & Stripe (secure payment processing)

 • Google Analytics, Facebook Pixel, Google Ads (analytics and advertising)

 • YouTube, Instagram, and Vimeo (embedded content)

These providers may process data on our behalf, in accordance with GDPR-compliant agreements.

 

7. Cookies & Tracking 

We use cookies to enhance your experience. Cookies may remember your preferences, save login sessions, or track marketing campaigns.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect how the site functions.

 

8. Your Rights Under GDPR 

You have the right to:

 • Access the data we hold about you

 • Request correction or deletion of your data

 • Withdraw your consent at any time

 • Object to or restrict certain data processing

 • File a complaint with a supervisory authority

To exercise these rights, please contact us at:

[email protected]

Or by mail at the address listed above.

 

9. Children’s Privacy 

We do not knowingly collect information from children under age 16. If you are 16 or younger, please do not submit any personal information.

 

10. Data Retention 

We only keep your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Your data may be processed in the E.U., U.S. and other jurisdictions. We use secure servers and best practices to protect your information, but no system is 100% secure. By using our site, you accept this risk.

 

11. Data Security 

We take data protection seriously and use appropriate technical and organizational measures to keep your information safe.

 

12. External Links 

Our site may link to other websites. We are not responsible for the privacy practices or content of external sites.

 

13. Updates to This Policy 

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

 

Thank you for trusting us with your information. 

We’re committed to protecting your privacy and supporting your empowerment — both on and off the mat.